In every workplace, the possibility of having one or a number of difficult employees is very high. Such employees will make life difficult for other employees which is likely to lower their productivity. Here is a guide on ways you can deal with such people:
- Do not overlook the problem: the bad attitude of one of your employees is likely to affect the performance of the rest of the staff which will not be good for your business. It can also have a negative effect on your clients if the problem employee is having a direct interaction with them. Call the employees and address the issue before it gets worse.
- Avoid being too personal: when talking to the problem employees, do not a very direct language. Instead of telling him that you have a bad attitude, try to put it in a way that he will realize that you noticed what he did at a specific time and then speak about the effect of what he is doing to the rest of the team.
- Be professional: your relationship with the person causing problems is purely professional and it would be right to let it remain so when addressing the problem. Remind him of the responsibilities that were accorded to him when he was hired.
- Ask for improvement: Ask the employees to be respectful to the rest of the staff despite the differences that exist between them. Remind him that you are keeping a close watch in case the issue repeats itself again.
If you do not deal with a difficult employee, he will ruin your business and will also make some of your best employees less productive. It can also lead to loss of business if the bad attitude is directed to your clients.